Episode Overview
Christine is reveling in her new relationship with Richard Martin, unaware that he has multiple personality disorder. One of his alter egos, "Rick," is abusive towards his girlfriend, Amy. When Amy tracks Richard to a meeting with Christine, she confronts him, but he denies knowing her. Tragically, Amy is later discovered murdered. After investigating Richard's past, Billy and Peter intervene just in time to protect Christine from Richard, who is armed with a knife. Meanwhile, bellman Frasier Pratt shows signs of incompetence, making mistakes like misdirecting Dr. Ellen Graham to the wrong room, where she encounters a disgruntled architect, Malcolm Taylor. A connection sparks between Malcolm and Ellen, while Mrs. Cabot addresses Frasier's issues with a simple hearing aid. Despite her feelings for Malcolm, Ellen struggles to confide in her husband, Leonard.